At Siju88, your privacy is not merely a legal obligation — it is our genuine commitment to every member. Learn how we collect, use and protect your personal information with full transparency and responsibility.
We invest in the latest security technology to ensure your personal information is always protected at all times.
All data transmitted between your device and siju88 servers is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia.
Your personal data can only be accessed by authorised Siju88 staff, with a full audit log system to track every access made to your information.
Your data is stored in enterprise-grade data centres with automatic backup systems. No data is lost even in the event of an unexpected technical disruption.
Siju88 has never and will never sell, rent, or exchange your personal data to any advertiser, data broker, or third party without your explicit consent.
All our data processing operations comply with the Malaysian Personal Data Protection Act 2010, ensuring your rights as a data subject are consistently respected and upheld.
Our privacy policies and security procedures are regularly reviewed by our internal team of experts to ensure they remain relevant to the latest security threats and legislative changes.
This Privacy Policy ("Policy") describes in detail how Siju88 ("we", "Platform") collects, processes, stores and protects your personal data when you use our online gaming platform at siju88.app. We understand that your trust is the most valuable asset we safeguard, and our commitment to privacy goes beyond merely meeting legal requirements.
This document applies to all users of the Siju88 platform, including unregistered visitors, registered members and anyone accessing any part of the Siju88 website or mobile application. By continuing to use our platform, you agree to the terms set out in this Privacy Policy.
This Policy should be read together with Terms and Conditions and Responsible Gaming Policy siju88, which forms part of the overarching agreement between you and our platform.
Siju88 is an online gaming platform built specifically for the Malaysian market, offering a wide range of entertainment including slots, live casino, sports betting, and table games. In the course of providing these services, we need to collect and process certain personal data to ensure a safe, fair, and enjoyable gaming experience.
This Privacy Policy covers all Siju88 platforms and channels, including the main website at siju88.app, mobile applications (iOS and Android), communication channels such as live chat and support email, and any related services we offer from time to time. This scope encompasses all types of data processing — from initial collection at registration through to data deletion upon account closure.
As a responsible data controller, siju88 only collects data that is strictly necessary for the stated purposes. We do not collect data in excess, and every piece of information you provide is handled with the highest level of confidentiality. This data minimisation principle is at the core of how we operate.
Our core principles: We only collect what is necessary, use it solely for the stated purposes, and do not retain it longer than required. This is our promise to every siju88 member.
Siju88 collects your personal data through several means — directly when you register or complete a form, automatically as you browse our platform, and in some cases through trusted third-party sources for verification purposes. Below are the categories of data we collect and the reasons for collecting them:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, date of birth, identity card number | Identity verification (KYC), fraud prevention |
| Contact Information | Phone number, email address, residential address | Service communications, account notifications |
| Financial Information | Bank account number, bank name, transaction history | Processing deposits and withdrawals |
| Usage Data | Game history, wagering habits, active hours | Service improvement, responsible gaming |
| Technical Data | IP address, browser type, device model, operating system | Account security, fraud detection |
| Cookie Data | Session cookies, preference cookies, analytics identifiers | User experience, platform analytics |
We want to make clear that we do not collect sensitive data such as medical information, political views, or religious beliefs. Biometric data such as fingerprints or facial scans is also not collected by siju88 at this time. Any changes to the types of data collected will be communicated to members via platform notifications or email.
As part of the KYC (Know Your Customer) process, you may be asked to upload official identification documents such as an identity card or passport. These documents are used solely for identity verification purposes and are stored with the highest level of security.
Siju88 uses your personal data on a valid legal basis, whether based on your consent, contractual necessity, the platform's legitimate interests, or compliance with legal obligations. Below is a detailed explanation of each purpose for data use:
Siju88 does not use your data to make automated decisions that materially affect you without human review. Should we need to use your data beyond the purposes stated above, we will obtain your consent first.
Siju88 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes. However, in the course of platform operations, there are limited situations where we need to share data with specific parties, all subject to strict security controls and agreements.
All third parties we work with are required to sign data processing agreements that obligate them to handle your data to a standard of protection no less stringent than our own. We only partner with third parties that have a proven track record of security and reliability.
Cross-border data transfers: If your data needs to be transferred outside Malaysia (for example, for global server services), we ensure that equivalent protection measures are applied at the destination, in accordance with Malaysia's PDPA requirements.
Data security is the highest priority at siju88. We continuously invest in the latest security infrastructure to ensure your personal data is protected against unauthorized access, accidental disclosure, alteration, or destruction.
Security alerts: siju88 will never ask for your password or PIN via email, live chat, or phone. If you receive such a communication, it is a fraudulent attempt. Please report it to our support team immediately.
Siju88 uses cookies and similar tracking technologies to enhance user experience, analyse platform performance, and secure your session. Cookies are small text files stored on your device when you visit our platform.
The following are the types of cookies we use:
| Cookie Types | Purpose | Period | Status |
|---|---|---|---|
| Session Cookies | Maintaining your login session and game state | Until logout | |
| Security Cookies | Detecting suspicious activity and protecting your account | 30 days | |
| Preference Cookies | Storing your language, theme, and display preferences | 1 year | |
| Analytics Cookies | Analyzing usage patterns for platform improvement | 90 days | |
| Performance Cookies | Measuring page load speed and technical performance | 30 days |
You can manage cookie settings through your web browser. However, disabling essential cookies may affect the functionality of the Siju88 platform and you may be unable to log in or use certain features properly. Analytics and preference cookies can be disabled without affecting core platform functionality.
Under Malaysia's Personal Data Protection Act 2010, you have certain rights regarding the personal data we hold about you. Siju88 is committed to fully respecting and facilitating the exercise of these rights.
You have the right to request a copy of all personal data we hold about you. We will provide this information within 21 days of receiving your request.
If your data is inaccurate or outdated, you have the right to request a correction. We will update your records within 14 days of receiving a valid request.
Under certain circumstances, you may request the deletion of your personal data. Note: this right is subject to our legal obligations to retain certain records.
You may object to the processing of your data for marketing purposes at any time. We will cease all marketing communications within 48 hours of receiving your request.
You may request your data in a machine-readable format (JSON or CSV) for personal use or to transfer to another platform at your discretion.
Where processing is based on your consent, you may withdraw that consent at any time without affecting the validity of prior processing.
To exercise any of the above rights, please contact our data protection team by email at [email protected]. Please include proof of identity with your application to expedite the review process.
Siju88 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by Malaysian law. Retention periods vary depending on the type of data and applicable legal requirements.
When the retention period expires or when data is no longer required, Siju88 will securely delete or anonymise that data using industry-standard methods, ensuring it cannot be recovered or reused by any party.
If you close your siju88 account, we will process your data deletion request within 30 days, except for data that must be retained to comply with applicable legal obligations.
Siju88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, legislative changes, or improvements in how we handle data. Every update will record a new effective date at the top of this document.
For material or significant changes — meaning changes that substantially affect your rights or how we use your data — we will notify you via in-platform notifications, a pop-up at Login, or an email to the address registered on your account at least 14 days before the changes take effect.
Your continued use of the siju88 platform after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. We therefore encourage you to review this page periodically to stay informed on how we protect your data.
You can review the version history of our Privacy Policy by contacting our support team. We retain records of all previous versions for transparency and accountability purposes.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to reach out to us directly. The siju88 data protection team is available to assist you at any time.
If you are not satisfied with our response to your complaint, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia or the relevant regulatory authority under applicable Malaysian law.
We value every piece of feedback received, as it helps us continuously improve our privacy policies and practices for the benefit of all siju88 members we care about.
As a siju88 member, you have full control over your personal data. Below is a summary of the key protections we guarantee.